A holistic, bespoke treatment in the heart of the Cotswolds
‘‘An opportunity to escape your mind and feel present in your body’’
What is Reflexology?
Reflexology is a complimentary therapy and originates from Chinese and Eastern Traditions. It centres on the idea that all of the bodies organs and systems are reflected in the feet (as well as the hands, ears and face).
Reflexologists work these reflexes, or areas through touch, and seek to return the body to a state of equilibrium and balance. Reflexology can be effective in the promotion of deep relaxation and well being.
Reflexology can be performed on your hands, ears, feet or face. I have a treatment table and a reflexology chair and am able to offer treatments using either, depending on your preference. Throughout the treatment you will remain fully clothed. If you are receiving foot reflexology, you will be asked to remove your socks and shoes.
About me
My name is Charlotte, the founder of Kindred Soles.
My journey into the world of reflexology began when my Dad was diagnosed with terminal pancreatic cancer in 2019. After seeing the toll his diagnosis and treatment had on him, I encouraged him to try it.
The positive energy and benefits that reflexology afforded him, at one of the most trying times in his life was incredible, and he was converted.
Reflexology brought a new sense of hope to us all, and he came out of the sessions full of optimism, empowerment and a sense of control.
Whatever your reasons for choosing reflexology, as a level 5, Clinical reflexologist my aim is to provide you with a truly relaxing treatment that is tailored to your individual needs. I provide a safe, confidential space where you can feel heard. My aim is to offer a holistic and balancing treatment that is aligned with your hopes and aspirations.
Our Services
-
The first session provides us with an opportunity to talk about your health and wellbeing, and what you hope to achieve from reflexology. Following this, you will be given a full 60 minute investigatory foot reflexology treatment, enabling me to identify any imbalances.
£55
-
Follow up treatments are bespoke treatments tailored to your individual needs. They last approximately 45 minutes and can include hand or foot reflexology.
£45
10% OFF
WHEN YOU REFER A FRIEND
10% OFF WHEN YOU REFER A FRIEND
Want to find out more, or book a treatment…
Get in touch.
Contraindications
There may be some instances where reflexology cannot be offered as a treatment for some individuals.
Examples of these cases include, but are not limited to:
Thrombosis or Deep Vein Thrombosis (DVT)
Severe cases of cellulitis, phlebitis or shingles
Any contagious or notifiable diseases
Where the client is awaiting an imminent medical test or procedure
In some cases it still may be possible to have an adapted reflexology treatment. Please feel free to contact me to discuss your individual circumstances and needs.
Mission Statement
‘Kindred Soles mission is to offer a bespoke and calming treatment, helping you to escape your mind and feel present in your body. Providing a holistic and rebalancing treatment, centred on wellbeing and self-healing, is at the heart of what I do.’
Kindred Soles Cancellation Policy
Whilst I appreciate that things can happen outside of our control, a cancellation fee for the deposit of the treatment will be incurred unless 24 hours notice is given when cancelling an appointment.
Thank you for your understanding.
Kindred Soles Privacy Policy
The type of personal information we collect
In order to give professional reflexology treatments, we will need to ask for and keep information about your health.
I will only use this to inform reflexology treatments, and any advice given as a result of your treatment.
The information to be held is:
Your contact details
Medical history and other health-related information
treatment details and related notes
How we collect personal information, and why we hold it
Most of the personal information we process is provided to us directly by you for the following reasons: For informing reflexology treatments and any advice I give as a result of your treatment.
We use the information that you have given us in order to:
Provide you with the best possible treatment options, support and advice.
We will not share this information with any other organisations or individuals.
Lawful Basis for holding and using Client Information Under the UK General Data Protection Regulation (UK GDPR)
The lawful basis we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting kindred.soles@hotmail.com
(b) We have a contractual obligation
(c) We have a legal obligation: 1.1. ‘Claims occurring’ insurance: (records to be kept for 7 years after last treatment) 1.2. Law regarding children’s records (records to be kept until the child is 25 or if 17 when treated, then 26) 1.3. CNHC requirements to retain information for 8 years
(d) We have a vital interest
(e) We need it to perform a public task
(f) We have a legitimate interest [i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice]
As I hold special category data (i.e. health related information), the additional condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
How Kindred Soles store your personal information Protecting your Personal Data
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. We will contact you using the contact preferences you have provided.
What information do we hold
We keep your contact details, medical history and other health-related information, treatment details and related notes for 7 years in line with the current lawful basis outlined above, or until the age of 25 years for children and young people who receive treatment under the age of 18 years.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact me at kindred.soles@hotmail.com if you wish to make a request
THERAPIST’S RIGHTS
Please note: If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you
Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed
Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at kindred.soles@hotmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House Water Lane,
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk